The player from Argentina didn't go the verification. The casino promises that the personal info he entered during the casino profile would not match the data through the documents. The criticism was rejected as the player did not reply to our messages and inquiries.
The participant from France has asked for a withdrawal five times in the past. It has not been obtained however. Player’s criticism continues to be solved effectively.
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The participant from Benin experienced his account locked that has a balance of $3500. Inspite of offering all requested files, which includes ID, screenshots, and a picture Keeping the ID, he stopped receiving replies and will not entry his account or money.
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In the event of compliance with all principles and fair use, the verification is productive and the participant can withdraw and continue to utilize the account without any limits. For that reason, we urge you to adhere to all The foundations imposed on players for Protected gaming.
The participant from Argentina experienced two accounts with the online casino, 1 associated with an e mail, and one other to the cell phone number. As a result of a misunderstanding, equally accounts had been blocked, considered one of which experienced contained his money. The player were seeking to take care of this issue since February without any reaction from your casino.
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The participant from Portugal experienced their winnings from athletics betting voided. We turned down the complaint because the player didn't respond to our messages and concerns.
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The participant from Ukraine has been blocked and his winnings confiscated without the need of further clarification. Immediately after a better assessment, we wound up rejecting this criticism as There may be sufficient evidence the participant has breached the casino's terms and conditions plus the regulator resolved this circumstance in favor of the casino.
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